Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Guarantee

  • Our client help team is working 24x7x365 to take care of all of your current service demands. Every ticket you submit to us shall be answered within less than one hour. If your case demands aid from an admin, we will address the ticket to the person on duty and will notify you that the problem is under control.

  • Top quality support service

  • Expert Client Help And Support Service

  • We offer you round the clock customer help and support through a super–fast ticket program included in your Control Panel. You can e mail us all the time about any of the packages that come pre–installed on your virtual server, including the desired Operating System, the server admin panel and our in–house made Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Site Control Panel that is provided 100% free with your VPS includes an inbuilt articles base. One can find a collection of extensive how–to articles and reviews and a choice of step by step video tutorials that show all the general web site maintenance responsibilities. You can gain access to them by hitting the Help or Video buttons in the upper right part of each Control Panel section.