Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center section built into nameURsite’s Site Control Panel offers a selection of help articles and commonly asked questions. Aimed toward solving any common issue that you could face, they are written by our support team of proficient technicians.

  • Top quality support service

  • Instructional Videos

  • We have prepared a collection of instructional video tutorials that visually illustrate how you can rectify a common issue related to your Linux shared services account. You’ll find the video clips in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7 client care service and a 1–hour support ticket response time guarantee. Our skillful customer service technicians will be online for you 24–7 to reply to your inquiries and to troubleshoot any issue that you may possibly encounter. Simply send a trouble ticket from the Help Center and we’ll respond in no time.