Support Channels

  • Video Tutorials

  • Video Lessons

  • Learn very fast how to alter a document or import a database through our array of step–by–step video tutorials.

  • F.A.Q.

  • A F.A.Q. Section

  • We include an intuitive Frequently Answered Questions section where you will discover solutions to the most often asked questions.

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  • Ticketing System

  • A Ticketing System

  • The customer support staff is on duty 24 hours a day to address each of your requests. You will receive a response within max 60–minute right after the ticket application.

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Types of Assistance

  • Shared Hosting Support

  • Shared Hosting Help & Support

  • If you need advice organizing your Linux shared services account, or need more resources for your sites, simply let us know and we’ll give you the most suitable reply.

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  • VPS Hosting Support

  • VPS Web Hosting Support

  • Seeking help and support working with the SolusVM admin panel? Your VPS is acting up? Just notify us, we are all set to provide support.

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  • Dedicated Hosting Support

  • Dedicated Servers Hosting Support

  • If you need to get competent help and advice from a webmaster or would like to modify the set–up of your dedicated hosting server, just contact us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a staff of skilled experts equipped to help you with anything associated with your semi-dedicated server. They are on hand 24/7 all year round.
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