You'll find lots of shared hosting providers on the market, but the majority of them are resellers that have minimal resources, particularly in terms of support. A good way to distinguish them is the option to reach the company over the phone. The type of support that you will have via this particular method of communication varies based on the provider - a few of them provide experienced telephone support, while others offer basic and customer support only since some matters are more time-consuming and it is a lot less difficult to be resolved through a ticket, especially if the situation has to be escalated. Still, it's good to find that you can always get in touch with your hosting supplier because there are plenty of small issues that can be resolved efficiently and in a very timely manner with a phone call, not mentioning that you can get more details about the services before you become a client.

Phone Support in Shared Hosting

Because we have live phone support 14 hours every day, you are able to contact us and talk with one of our customer support representatives to learn more about the Linux shared services that we provide and ensure that our servers meet the system requirements for your websites prior to you buying anything. For your benefit, we now have telephone numbers on 3 continents so you are able to call the one nearer to you - in the USA, the UK or Australia. In case you are already a customer, you'll be able to give us a call about general and billing matters, or even about some technical ones. In case the situation is strictly technical or it can take more time to handle, you should employ our ticketing system, which will enable both you and our tech support team to monitor the details provided by either side.

Phone Support in Semi-dedicated Hosting

Every time you need more details for the semi-dedicated hosting that we offer, you'll be able to call any of the three support lines we have around the globe - in the U.S.A., Great Britain and Australia. By doing this, you have the option to check in advance whether our services are suitable for your web sites. In case you're already our client and you own a semi-dedicated account, you'll be able to get in touch with us on the phone for 14 hours every day about any kind of billing or basic issues. For entirely technical matters you will be able to take advantage of our ticketing system in order to contact our technical support since sometroubles simply require additional time to be taken care of, still we can assist you over the phone with quite a few minor technical issues as well, saving you the time and efforts.