When you obtain your own hosting server, you shall have more liberty in regards to what you are able to install and run when compared with a shared Internet hosting account. With a shared service, you've got access simply to your own account, hence you aren't able to install server-side software. While this is not a concern for most script-driven apps, there are a few which have certain requirements and need specific software to be present on the server either for some additional functions or for them to work at all. If you have practical knowledge, you will not have any troubles to run the machine, but if you don't, you may simply not have the knowledge to manage everything and use the script apps that you want. If that is the case, you are able to use our Installation & Troubleshooting upgrade, so our system administrators can set up everything for you and aid you with any issues that you may encounter.

Installation and Troubleshooting in VPS Web Hosting

The upgrade is obtainable with all virtual private server plans that we offer and you can add it either during the signup or at any time after via your billing CP. It includes 60 minutes of custom work on your server, so our administrators can easily help you with software installation or setup. They'll also troubleshoot any piece of software you have already installed in the event that it does not work efficiently, so you will not have to waste time to discover what's wrong as they can aid you in a very quick and qualified way. As this is a one-time upgrade, you could get it just if you need it and if a particular task takes a shorter period, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you are unable to do something yourself or if you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a certain task.

Installation and Troubleshooting in Dedicated Servers Hosting

The upgrade is available with all of our dedicated servers hosting and as long as you add it, our experienced admins shall be able to aid you with everything on your hosting server. Including installing any third-party software which you may want to use on the machine and troubleshooting any script that performs badly or doesn't run at all. Our upgrade includes one hour of work and if a specific task is not very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left within your billing CP and use them anytime you need support again. The Installation & Troubleshooting upgrade could be purchased at any moment, so in case you need something to be set up in the very beginning, you could add it to your order during the sign up process, while if you need assistance later, you'll be able to add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack as well, but just in case you require additional work to be done on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your apps shall be installed and set up in the best possible way.