Lots of individuals who begin using their first web hosting account, or switch companies, often have queries with regard to how certain things are done or run into predicaments when setting up various things, including emails, site settings, and so on. For this reason, lots of web hosting providers have prepared documentation with the most standard questions and problems in order to help their clients receive information quickly and easily. Consequently, the help desk staff can spend more time on real issues that given clients may be experiencing, since the solution for the minor things will already be available online and customers will be able to fix them without having to touch base with the tech support team. Having thorough documentation is rather important, particularly for new customers with zero previous experience, as the web hosting service involves a host of features and many individuals can become confused about what action to take. A good information repository can both help you carry out the tasks that you want and get to know how the web hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you purchase a shared hosting account through our company, you will be able to access our extensive online help documentation where you will find info on virtually everything related to our web hosting solutions. The topics vary from how to create an email address on your cell phone, to how to do different things using an .htaccess file. The articles are written in a simple-to-grasp fashion and feature elaborate guides on how to accomplish a particular operation in your Hepsia Control Panel. You can also find info that’s not directly related to Hepsia, for instance one that concerns online applications on your computer. The complete list of articles will be available in the Control Panel’s Help section, but those that are applicable to a specific section can be accessed on the spot. Since we have included as many topics as possible, you will be able to find out virtually everything about your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting, will allow you to access the elaborate online documentation that we have compiled for you. The articles include generic info on our web hosting services, educative manuals about the various features that you can make use of, as well as troubleshooting instructions that can help you repair common issues that you may experience. The topics that we’ve covered encompass just about everything, from easy things such as how to host a new domain in the account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, whereas the whole article list can be accessed through the all-inclusive Help section.